Personal Data Protection (Amendment) Act 2024 (PDPA 2024)
Paradesa Borneo remains committed to the highest standards of transparency. Our latest Personal Data Protection Notice isn’t just a legal requirement; it’s a proactive step to align our Malaysian PDPA 2010 compliance with global benchmarks like the GDPR.
Why This Matters
As travel becomes more digital, the “footprint” you leave behind—from passport details to dietary preferences—must be handled with absolute care. We collect only what is necessary to ensure your journey is seamless, safe, and personalized.
Strengthening Your Rights
The 2025 update introduces a stronger focus on Data Portability, a core pillar of the GDPR. This means you have more control over your information than ever before. Whether it’s verifying identity for a booking or managing e-invoicing for tax compliance, we ensure that every piece of data is protected, even when shared with our international travel partners.
Our Commitment
Privacy should never be a barrier to adventure. By safeguarding your identity, contact, and sensitive health information, we allow you to focus on the experience while we handle the security.
Have questions? Our Data Protection Officer is available at info@paradesaborneo.com to help you exercise your rights.
This notice summarizes how we handle your information.
1. Data We Collect
• Identity: Name, passport/IC, nationality, and date of birth.
• Contact: Address, phone number, email, and next of kin details.
• Payment: Bank account and credit/debit card information.
• Sensitive Data: Health or dietary info (only when necessary to serve your travel needs).
• Media: Photos/videos taken during tours or events.
2. Why We Use Your Data
• To verify identity and manage your bookings.
• To provide travel updates and respond to inquiries.
• To ensure your safety and well-being during tours.
• To comply with legal, tax (e-invoicing), and regulatory requirements.
3. Sharing & Transfers
We may share your data with hotels, airlines, or tour partners (inside or outside Malaysia) solely to fulfill your travel arrangements. We ensure these parties adequately safeguard your information.
4. Your Rights
You have the right to request access to, correction of, or portability of your personal data. You may also withdraw consent for marketing at any time.
Contact Us
For data inquiries or to exercise your rights, contact our Data Protection Officer at dpo@paradesaborneo.com
